Account & Access
How do I change my password?
Use Forgot password on the Sera sign-in page to choose a new password.
Quick answer
Use Sera's password reset flow to choose a new password. From the sign-in page, select Forgot password, enter the email address you use for Sera, and follow the reset link sent to your inbox.
Steps
- Sign out of Sera if you're currently signed in.
- Go to the Sera sign-in page.
- Select Forgot password.
- Enter the email address associated with your Sera account.
- Open the reset email and choose a new password.
If it still doesn't work
If the password reset email doesn't arrive:
- Check your spam or junk folder.
- Confirm you're using the email address associated with your Sera account.
- Try the reset flow again — the newest link is the one that works.
- Contact Sera Support if you still cannot access the account.
Password reset is self-service and does not require an administrator. The reset link is sent to the email address on your Sera account.