Getting Started
What is the Command Center?
The readiness view that shows what is still outstanding before Sera can take calls.
Quick answer
Command Center is your activation and readiness view. It aggregates your setup, phone number, voice agent and integration state into one list of what is still outstanding before Sera can answer calls.
Use the Command Center for readiness questions: what remains before Sera can take calls, whether onboarding is complete, and whether your phone number and voice agent are provisioned and configured.
For everyday changes — a voice setting, an appointment policy, a password — go to the dedicated screen for that task instead.