Insurance Verification
When does Sera verify insurance?
Either immediately after booking or the day before the appointment — your choice.
Quick answer
Sera verifies insurance either immediately after the appointment is booked or one day before the date of service, depending on the timing setting in System Config under Insurance verification policy.
Steps
- Open System Config.
- Find the Insurance verification policy section.
- Choose Immediately after booking or One day before the appointment.
- Save.
Scheduled checks are held in a durable queue that survives restarts, and overlapping runs can never double-charge you for the same check.